Nick Frank, Walker School Department Assistant

Nick Frank, Walker School Department Assistant

Nick Frank recently joined the Walker School as Department Assistant for the Walker School. He serves as the Walker School liaison to key Webster University offices and departments in regards to logistics and planning operations in the East Academic Building (EAB).  We asked Nick to answer a few questions to help us get to know him a little better:

Q: What will students see you doing at the Walker School?

A: Students will usually see me roaming the building. I’ll be messing with furniture, checking a classroom’s marker stock, coordinating repairs with facilities, or wearing a tacky tie on Tuesdays. (Doesn’t everyone celebrate Tacky Tie Tuesday?)


Q: What is something that students would be surprised to learn about you?

A. I’m a former Olympic figure skater. No, I’m kidding, hah. No way. But I can beat almost anyone in ping-pong. Also, in preschool, a kid stabbed me in the eye with a pen. I’m fine though.


Q: What advice do you have for students?

A. If you find yourself unable to find good work with your degree, go back to school and get another. Before you graduate, do some active networking with professionals in your desired field. It will help you a lot! It’s not what you know; it’s who you know (technically it’s “whom” you know). Is saying “work hard in school” to a bunch of students cliché? Yup. But a lot of cliché advice is good, such as “Eat your vegetables” or “Never go in against a Sicilian when death is on the line.” Also, buy a three-bed, two-bath home and collect rent from some friends who clean when they’re bored.


Webster University introduced the Forensic Accounting graduate program five years ago. Today, students like Sean Ayres are graduating from the program, and landing incredible jobs. Sean was offered a job at Grant Thornton, one of the largest and fastest-growing audit, tax and advisory service providers in Chicago.

Sean’s college education began at Webster University when he pursued an undergraduate degree in Accounting. During that time, Sean got involved by participating in on-campus events and the Student Government Association as the Secretary. He also noted learning some valuable communication skills as an undergraduate as a bartender at Llewelyn’s.

In the classroom, Sean enjoyed his time in the auditing course with Professor Rich Dipple. Dipple soon became his mentor, and the combination of advice, natural skill, and interest in the subject led his to pursuit of a MS in Forensic Accounting.

Dipple is very proud of his student and described him as someone who is sharp and has perseverance. Dipple is very proud to see how Sean has moved ahead but not surprised, saying, “[Sean] stuck to it and always had a mature approach.”

Sean valued his time at Webster University. While he did not study abroad, he said the global perspective he gained from getting to know international students and their culture in conjunction with the campus culture enriched his college experience. Sean is appreciative of his liberal arts degree, it helped his ability to critically think and he says, “Webster was a place where people could be themselves.”

Sean will now have the opportunity to travel with his new job. Since he gained an international perspective at Webster University, the anxiety of international travel is shed and he could not be more excited for the new experience.

Finally, Sean’s advice to students is to talk to professors and get to know them; they are valuable resources. He encourages students to take advantage of the opportunities available at the University in order to reach full success, saying that his experiences are proof of that.

Sean now resides in Chicago with his wife and their dog. Sean is working alongside a group of Webster University alum in the beginning process of making an official Webster University Alumni Association Chicago Chapter. He’s is excited about the potential of the network for future and former students.

The Walker School extends a congratulations to Sean. We are proud to call him an alumni and wish him the best in his future.

Dr. Eric Rhiney speaks at 2016 President’s Dinner

On August 26, 2016, in Speakers, by Walker News

The Walker School’s Dr. Eric Rhiney, Assistant Professor of Marketing was the keynote speaker at the Webster University 2016 Faculty Dinner on August 18. Dr. Rhiney was asked by President Elizabeth Stroble to speak at the event, hosted at  Majorette, as faculty members gathered to enjoy each others company and share a meal.

Can You Hear Me Now?

On June 10, 2016, in Career Insight, by Walker News

Have you ever experienced a moment when you realized that the thing you asked your staff, teammates, or even your children to do yesterday still hasn’t been done – even when you gave them very clear instructions? It’s easy to point blame, but consider this: it could be they really didn’t hear what you thought you communicated.

We often don’t effectively reach our goals because we fail to take into account how we communicate. Studies have shown that communication is the most common thing managers do, spending 60% to 80% of their time communicating with their teams. However, stats also suggest most managers are bad communicators. In one relevant survey, 86% of managers thought they were good communicators, but only 17% of the employees surveyed said their managers did indeed communicate effectively. Another survey uncovered that only 14% of people rated their managers as “good” or “very good” communicators.

Even if you’re not a manager, realizing the importance of good communication is still your responsibility. The hours wasted on projects that have to be redone because of the lack of communication between coworkers is staggering. Similarly, the job seeker often struggles with how to communicate their skills in a way that sets them apart.

Changing the way you communicate isn’t easy, but I do have three simple words to help you make this change easier: Repeat, Confirm and Clarify!

REPEAT what you thought you heard or ask those receiving the instructions to repeat what they heard. You might be surprised at how their understanding of what you said is actually quite off.

Secondly, CONFIRM the deadlines. Everyone must understand the expectation and urgency of the matter at hand. For example, job seekers should always confirm when they should expect to next connect after an interview. Say things like, “If I don’t hear from you by this date, can I follow up?” This keeps the process and line of communication moving.

Lastly, CLARIFY how to communicate back that the duty or task is done. Is a presentation in order? Will a phone call suffice? Find a tangible example of how this communication will take place.

A plan to Repeat, Confirm and Clarify may sound simple, but it can be a challenge if you’re in a rush to get back to a project or move on to the next one. It also gets more complicated the more people you have to communicate with.

So ask yourself if there’s evidence you might need to develop a better communication strategy. If so, take time and effort to truly be heard, simply starting with three simple words: Repeat, Confirm and Clarify.

Once you master this approach consistently, you’ll like the answer you get when asking, “Can you hear me now?!”


Daviddavid hults-web Hults is the CEO of Activ8 Careers, a Career Coach, Author and Speaker. For more career tips, visit his blog,, and website,


Where Is The “Hidden” Job Market?

On January 11, 2016, in Career Insight, by Walker News

Whether you’re out of a job or looking to advance your career, you might be tempted to start the search on big career search sites like or

But studies have shown that the published market (including the internet) contains only about 20% to 25% of open jobs. But why?

When a new position opens up, most employers undoubtedly look internally to see if there’s someone they trust to fill the position. If not, hiring managers and their teams look to people they know and trust outside of the organization to get the job done. They often do this before posting the position externally, so individuals who have connections get a head start. Sometimes there’s no competition at all because the “connected” candidate interview goes so well.

It’s then fair to assume that many advertised jobs are ones nobody really wants. And yet people continue to rely on the published market, sometimes exclusively, to find jobs.

The Hidden Job Market
The alternative is to look to the hidden job market – those positions that are never advertised, but are filled internally or through networking relationships. How do these jobs arise? The answer is in the following three problems, which hiring managers are almost constantly grappling with:

1) The underachiever. You know the type: bad attitude, comes in late, does shoddy work and people wonder how he keeps his job. Managers are well aware this person isn’t pulling their weight, but it’s not appropriate to fire him immediately. Often, the boss wants to line up a replacement before showing the underachiever the door.

2) The overachiever. This person’s great attitude, superior work and team player attitude doesn’t seem like a problem. But managers often lay awake at night worrying about overachievers. Why? Because they are too good for their current job. If the manager doesn’t promote the overachiever, they’ll go somewhere else. But the manager can’t promote the overachiever until they find a replacement – and they’ll look internally and to their network first.

3) New needs. Companies bring in new clients and projects all the time and often aren’t prepared to handle the demand upon winning the business. They need someone who can take charge and ramp up production – and they don’t have time to waste on an advertised job search.


How do you get into the hidden job market? How can you find out the needs or problems organizations are trying to solve today? And how will you position yourself as the solution? The answer is networking. All hiring managers are looking for good people, even if a position doesn’t exist. How will they know to call you first if you have never met?

As for the best way to network, that’s an article for another day. Until then, here are some links to blog posts I’ve written about networking that will get you started.

david hults-webDavid Hults is the CEO of Activ8 Careers, a Career Coach, Author and Speaker. For more career tips, visit his blog,, and website,

Professional PictureGuest contributor: Megan Price, BA Management, May 2018

We had a conversation with Justin Peters, the author of a four part series of LinkedIn article  “4 Things to Do Each Year of College to Guarantee You a Job.”   Peters earned a BS in Business Administration in 2014 and is close to completing an MA in Management & Leadership from the George Herbert Walker School of Business and Technology.

“The series came as a thought to me when classes were starting back up this fall and my little brother entered his first year of college and asked me for advice.”  The personal and professional knowledge Peters shares was gathered and through his extensive experiences, including courses, internet self-studies, work experience, and his father.  Peters’ advice also comes from personal experience; he is a Marketing Executive at J.W. Terrill and has been with the company since 2012.

Peters’ drive to excel developed during his sophomore year as he began to take higher-level business courses including the Walker EDGE professional development course, WSBT 2000 Career Exploration for Professional Success. He also attended Walker School sponsored events such as the Walker Speaker Series.

Even though Peters began his studies without an exact college or career goal, he scored many goals on the field.  He played for the Webster University Men’s Soccer Team, and assumed the role as team captain before graduating.  A retired player now, Peters emphasizes that he is “just as competitive at work as I was in soccer.”

Webster Works WorldwideWebster Works Worldwide, tutoring, and CLICK (Creating Links in Community Knowledge, a community service event sponsored by Walker EDGE) contributed to Peters’ development by allowing him the opportunity to give back to his community.  Peters’ volunteer work did not stop when he walked across the graduation stage, it was just the beginning.  He now selflessly serves on the Cystic Fibrosis Young Professional’s Group and has dedicated his time to facilitating the success of Webster University students through the WebsterUniversity Mentoring Program.  Peters also benefited from this program as a mentee of Deborah Schroeder-Saulnier, a Doctorate of Management alumni, community figure, and entrepreneur. He continues to share the knowledge gained from her as well as his own experiences with his mentees.

GraduationPeters’ advice outlines a path to follow, with steps targeted toward each year in college, in order to earn a great job, just as he has.  He advocates the crucial benefit of an internship and getting involved in the community.  Peters manages the J.W. Trill internship program and reports that in times of difficult hiring decisions the candidate with the most involvement and professional development ranks above those solely with high GPAs.  We highly encourage current students to take heed to this successful, ambitious Walker Alumni’s advice in his 4 part LinkedIn article series:

Freshman Year:

Sophomore Year

Junior Year

Senior Year

Happy Holidays from the Walker School!

On December 23, 2015, in Announcements, by Walker News

Whether you celebrate Christmas, Kwanzaa, Hanukkah, Bodhi Day, Pancha Ganapti, or the many other religions and traditions with celebrations in December, we want to wish you all a Happy Holidays.

WSBThappy holidays 2015

2ndThursday-at-Venture-Cafe-150x1502nd Thursday is ITEN’s signature monthly event connecting entrepreneurs and emerging tech companies with veteran business leaders, investors and the public. Held in collaboration with Venture Cafe, 2nd Thursday is a great way to network and gain relevant entrepreneurial skills. All are welcome!

Walker School professor and program director for Entrepreneurship,  Dr. Joe Roberts serves as an ITEN mentor and will be hosting office hours as part of tomorrow’s 2nd Thursday event.

December 2nd Thursday:

Date: December 10, 2015

Time: 3:00pm until 8:00pm

Location: 4240 Duncan Avenue, St. Louis, MO 63110

Parking available around the building and in the lot across the street.


3:00 – 4:00 pm Office Hours with ITEN Mentor, Rick Proctor

4:15 – 6:15 pm Office Hours with ITEN Mentor, Joe Roberts

5:30 – 6:30 pm Presentation: Drafting Utility Players                                                                                 Andrew Mayhall, Founder of Evtron; Dave Sellers, CEO of Evtron and Jane Vancil, ITEN Entrepreneur in Residence

As a founder, do you often feel stretched too thin, or could really use a new team member that has walked in your shoes?  Join us as we explore the when, why and how of drafting that key utility player.  Whether it’s adding that experienced CEO full-time or seeking out specialized expertise for specific tasks or stages, come join those that have lived it as they explore the best timing, the value and the structures of these game-changing additions to your team.

ITEN: Entrepreneurs Helping EntrepreneursITEN

Providing unique programs, events and access to resources that accelerate venture development; designed by entrepreneurs for entrepreneurs, requiring neither payment nor equity, ITEN is a unique community asset and a proven route to success. Find out more at tomorrow’s event or visit ITEN online at:


Guest contributor: Megan Price, BA Management, May 2018

Angélica Nuño, BA 2014, came to Webster University’s Walker School of Business and Technology in 2011 as a transfer student studying biological sciences. Once she arrived, she decided to go in a different direction. Her Walker Story begins there. In 2014, the Walker School launched the campaign “My Walker Story”, encouraging students to share their experiences in the school in an effort to unite the worldwide community of Webster University. Nuño was a senior when the program started, but she was already well into her own Walker Story.

Walker EDGE

Tu Square Studio, LLCIn the spring of 2014, Nuño was heavily engaged in Walker EDGE, The Walker School’s Internship and Professional Development program. As part of Walker EDGE, Nuño took a leadership role in organizing a fashion show showcasing professional dress.  The event, “Dress for Success” was designed to instill confidence in young professionals by teaching or improving their business dress. Nuño’s job was to communicate with local businesses, collecting clothing donations and gathering funds. Her ability to successfully complete the role can be attributed to the professional skills she gained through opportunities offered through the Walker School, experiences in various internships as well as her positive, determined attitude.

When she wasn’t in class, Nuño fostered her strong work ethic by volunteering for GO! St. Louis and waiting tables at local restaurants. Nuño said that because she grew up with little money, she had to start working as early as she could (yet she still found time to volunteer). When she wasn’t earning tips at work, she collected tips from business professionals like Mario Santander, her Webster University sponsored mentor from Graybar and at events like the Walker Speaker Series.

Walker School Networking Opportunities

The Speaker Series hosted by the School of Business gave Nuño the opportunity to optimize her education by learning outside of the classroom from innovative leaders sharing their business knowledge, management expertise, values, and career challenges. She reports that the speaker series were some of her favorite experiences, “Nothing beats hearing a first hand experience, in a private setting!

Global Experiences

angelica-nunoNuño utilized and enhanced both of her majors, Business Administration and International Studies through a global internship experience in Guadalajara, Mexico. Her internship helped improve business ventures between U.S. Chamber of Commerce members and those in Mexico. Adapting by expanding her horizons taught Nuño that she could get a job anywhere in the world; Webster University had truly prepared her as a Global Citizen. Nuño holds her experiences abroad as invaluable professionally. She also had a lot of fun while she was there.

College Experiences

Nuño also adapted to another culture while in college, Webster University athletics. She attended athletic events to support friends, had no idea what was going on, but still enjoyed the moments. “I have to admit my best times were with my roommates, I lived with 3 basketball girls … And I played no sports. It was fun to be part of their world.”

Putting It All Together

Anjelica Nunos, BA '15Making professional development a priority through Walker EDGE proved to be one of Nuño’s most beneficial career moves at the Walker School. Nuño demonstrated her fine resume writing and interviewing skills during a mock interview with a representative from Graybar in which her “A” worthy performance became a job worthy performance one year later.  Her mock interviewer from Graybar offered Nuño a job as a Human Resource Specialist immediately following graduation.

Nuño continues her career journey as a Human Resource Coordinator at Lewis Rice LLC. She is now a Walker EDGE mentor, sharing support and advice to current students aspiring to be as successful as she is. The Walker School thanks Nuño for the imprint and legacy she left and congratulates her for an extraordinary Walker Story.

Two papers based on Webster University doctoral student research projects received best—paper awards at Academy of Business Research (ABR) conference held in San Antonio, Texas October 28-30.

Mark Fellhauer, left, and his parents Marge and Rick, arrive early for a session at the Academy of Business Research conference in San Antonio. Brad Thomas, front, review his notes prior to his presentation.

Mark Fellhauer, left, and his parents Marge and Rick, arrive early for a session at the Academy of Business Research conference in San Antonio. Brad Thomas, front, review his notes prior to his presentation.

Brad Thomas and Mark Fellhauer are students in the Walker School’s Doctor of Management program. Thomas’ paper, Union and Organizational Commitment as Concurrent Attitudes, won the award in the Management & Health track. In a survey of the St. Louis region’s Teamsters Local 688, he researched dual commitment – whether a union member can be loyal to both union and employer. Thomas received several questions from the audience about his findings.

Fellhauer’s paper, Decision Making in Commercial Banking: Adaptive Learning & Strategic Resource Movement, tied for the Management Strategy track award with a team from University of Central Oklahoma. Drawing upon the attack-defend-retreat framework of Walker strategy professor Doug O’Bannon, Fellhauer explores the nature of investment decisions of individual banks in the post-recession era.

Both students have John P. Orr, associate professor of strategic management, as their dissertation chair and co-author. Marketing associate professor Eric Rhiney also co-authored with Thomas.

Fellhauer is working toward his dissertation proposal. Thomas, who works as an engineering technician for Balchem Inc., successfully defended his dissertation in September and is ready to graduate.

Dr. John Orr and ABR director Dr. Randall Valentine

Webster associate professor John P. Orr, left, and ABR director Dr. Randall Valentine discusses the possibility of bringing a conference to St. Louis.

Fellhauer was joined at the conference by his parents Rick and Marge. as commercial banking veterans, they found the conference especially interesting, particularly since the host Drury Inn occupies the former Alamo National Bank building.

More information regarding the Doctorate of Management Program is available online at  or by contacting Merryl Hall at 314-968-7020.