Tag: Information Technology

Reminder: IT Maintenance Window Friday, Sept. 21 – 23

Reminder: IT Maintenance Window Friday, Sept. 21 – 23

| September 19, 2012 | 0 Comments

An IT Systems Maintenance Window is scheduled for the coming weekend,  Friday, Sept. 21, 10 p.m. CDT to Sunday, Sept. 23, 3 p.m. CDT. During these times, expect intermittent access or extended unavailability of all systems as Information Technology upgrades and enhances Webster’s information systems.  

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CX (CARS) Server Hardware Upgrade Project

CX (CARS) Server Hardware Upgrade Project

| September 13, 2012 | 0 Comments

The CX (CARS) Server Hardware Upgrade is a two-month project to replace outdated CX server hardware at risk for system failure with newer-technology hardware, providing a more reliable and optimized system. The Hardware Upgrade project begins Monday, Sept. 17, with the Stabilization Period. During this first of several phases, Information Technology will work behind-the-scenes to […]

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CX (CARS) Upgrade, Stabilization Period Begins Sept. 17

CX (CARS) Upgrade, Stabilization Period Begins Sept. 17

| September 5, 2012 | 0 Comments

Beginning Sept. 17, Webster will institute a University-wide, System Stabilization Period as the first step to upgrade the Jenzabar CX (CARS) server hardware. This work, part of the ERP Selection Initiative, is required to replace aged infrastructure with current technology, in accordance with the overall Information Technology (IT) Strategic Plan, and directly maps to the […]

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IT Streamlining the Enterprise System Access Request Process

IT Streamlining the Enterprise System Access Request Process

| July 11, 2012 | 0 Comments

Beginning July 16, the Information Technology Service Desk will be the central contact of the Enterprise Systems Access request process. At the same time, IT will introduce a new ESA Request (pdf) providing revised access types. This form is required to request faculty and staff access to CX (CARS), Novell, and other information systems. It […]

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RFP for Global WAN Released

RFP for Global WAN Released

| July 10, 2012 | 0 Comments

On July 6, Webster University took another significant step toward achieving its vision as a worldwide institution by releasing a Request for Proposal (RFP) for the creation of a Global Wide Area Network (WAN). A Global WAN means one telecom network will connect all Webster campuses across the globe, creating consistent service for all constituents […]

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IT Maintenance Scheduled July 13 – 15

IT Maintenance Scheduled July 13 – 15

| July 5, 2012 | 0 Comments

The next Systems maintenance window is scheduled for Friday, July 13, 10 p.m. CDT through Sunday, July 15, 3 p.m. CDT. Details of the scheduled work will be provided in advance of the window through a Connections campus announcement. Please be advised that during these maintenance windows, you can anticipate intermittent systems access, or extended […]

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Virus Alert: What To Do

Virus Alert: What To Do

| June 12, 2012 | 0 Comments

Information Technology has identified a virus outbreak affecting Webster computer desktops. The virus mimics a diagnostic tool and presents as a pop-up dialog box during connection to the Internet. The example reported had a title of “S.M.A.R.T. Repair,” although titles sometimes vary. (See the example on the IT News page.) If you receive an unfamiliar […]

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IT Announcement: Possible Pop Server Warnings

IT Announcement: Possible Pop Server Warnings

| May 30, 2012 | 0 Comments

Information Technology is working to update the Pop email server’s digital certificate, which identifies the server and establishes Webster’s authenticity as a trusted, reliable online entity. During the update process, scheduled to begin today, Wednesday, May 30, at 5 p.m. CDT, email users who send or receive email through the Pop server may encounter security […]

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IT Impacts to University Center Network May 25

IT Impacts to University Center Network May 25

| May 23, 2012 | 1 Comment

On Friday, May 25, Bell Electric will be on the Webster Groves campus to reroute network connections between the University Center and the decommissioned Kirk House. The work is scheduled to begin at 7 a.m. CDT and will continue until approximately 11 a.m. CDT. During this four-hour window, the University Center will have no network […]

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Follow-up Report on April IT Maintenance Window

Follow-up Report on April IT Maintenance Window

| May 15, 2012 | 0 Comments

During the April Systems Maintenance Window, April 27 through April 29, Information Technology successfully completed several system enhancements and upgrades (see summary below). Thank you to the staff members in IT and University-wide who supported these efforts, helping to ensure optimal performance of Webster’s information systems. The next Systems Maintenance Window is scheduled for Friday, […]

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