Spring Software Request Deadline and Procedure

| October 17, 2014

A message from Kenneth Freeman, vice president and chief information officer:

In order to manage a growing catalog of software titles, the University’s IT organization needs to assess software requests based on a number of factors in coordination with the programs of each school.

These factors include: viability, the vendor, the vendor’s support structure, compatibility with Webster’s PC/Mac platforms, the product’s global roadmap, and other factors. Additionally, with the migration of all University Microsoft-based computers from XP to Windows 7, we will evaluate whether the software will run on the new 64-bit platform that has been chosen for all Dell computers. This scenario holds true for the future upgrade of Apple computers to Mac OSX 10.9 as well.

The lab and multimedia classroom software request deadline for Spring 2015 is Monday, Nov. 17, 2014. Requests received after this deadline will not be installed by the start of Spring 2015 classes. Please submit software requests to Media & Academic Technology Services (MATS) via email at mats@webster.edu.

After receipt by MATS, all requests will be provided to program facilitators and department chairs to identify opportunities to support the curriculum, and for budget approval and planning. Please keep in mind that in all areas of the University, IT works to be as efficient as possible with the resources that are allocated to the organization.  As always IT will work with all requests to find potential alternatives if needed.

We will work with the academic departments to evaluate requests, test configurations and installations, and to communicate necessary information to faculty for course preparation.

Requests to install software on individual faculty or staff computers for instructional or administrative purposes should be submitted via work order. Requests for software not yet licensed by the University will require additional time for approval, procurement and testing.


Category: Employee News, Faculty

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