Walker Speaker Series Jan. 24: Shep Hyken, best-selling customer service expert

| January 14, 2013
Shep Hyken speaks at Webster University Jan. 24

Hyken speaks at Webster Jan. 24.

If 2012 research finds 81 percent of consumers willing to pay more for a better customer experience, then why don’t companies do more?

Smart consumers know and expect good service. Learn how easy it is to thrive in 2013 when the Walker Speaker Series presents Shep Hyken, customer service expert and bestselling author of “The Amazement Revolution.”

How to Succeed in Business: Creating Customer Amazement
Thursday, Jan. 24, at Webster University
5:30 p.m. – Networking reception
6 p.m. – Address/Q&A/book signing
East Academic Building – Room 253,
545 Garden Avenue, Webster Groves, Mo.

Reservations are encouraged for this free event here or by calling 314-246-5973.

When Fortune 100 companies need help connecting with customers or building relationships with clients, they call Shep. Companies that have sought out this bestselling author and high energy presenter include American Express, Dial Corporation, Enterprise Rent-A-Car, General Electric and IBM, just to name a few.

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Category: Webster Events

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  1. Jacquetta G. says:

    I was wondring if this would be posted somewhere for those of us who are at extended sites to view.