Online Payments via Credit Card Subject to Convenience Fee in 2013

| December 14, 2012

Next week, Webster University students and parents with student accounts in the United States will begin receiving communications indicating that effective Jan. 3, 2013, payments on their student accounts made via credit card will be subject to a 2.75 percent convenience fee.

They will receive this notification via their electronic billing statements and through e-mail, and a message will be posted on the Bursar and Cashiers webpage. The announcement includes an FAQ, a link to online payment, and a chart of payment options highlighting other methods not subject to the convenience fee (e.g. cash, check, money order, electronic check).

Since faculty and staff will likely be the recipients of any questions, concerns, please be aware of these information resources, familiarize yourself with the facts concerning this announcement and be ready to direct students to these resources for more information.

About the Change

State laws and credit card contracts mandate the convenience fee charged by credit card companies, which previously has been absorbed by the University. By discontinuing this practice, the University will save approximately $400,000 per year and allow for the creation of additional student employment opportunities.

Other points to keep in mind:

  1. Credit card payments can no longer be made by telephone; only online.
  2. Only MasterCard, Discover and American Express will be initially accepted. However, Visa will be accepted later in 2013 (look for an announcement on billing statements and the website).

You are encouraged to review the FAQ for information on the change. Further questions regarding the convenience fee may be directed to the Bursar’s Office at bursar@webster.edu.

Category: Employee News, Student Affairs and News

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