April 2012 Employees of the Month

| May 11, 2012

Two long-time Webster employees share the April 2012 Employee Spotlight honors: Susan Tomey, data manager, Office of Institutional Effectiveness; and Jennifer Martin, graduate academic advisor, Leiden Campus.

Susan Tomey

Susan Tomey has served Webster University for 28 years. Last fall, she moved from the position of director of operations in Enrollment Management and Student Affairs to data manager in the Office of Institutional Effectiveness. For a while she performed both jobs and then provided training for the new director of operations.

“Susan embodies the Webster culture,” says her nominator. “She is service-oriented, friendly and welcoming — an invaluable asset to the Office of Institutional Effectiveness and to Webster University.

Susan’s colleagues appreciate her problem solving skills and her penchant for approaching problems and issues collaboratively and thriving on challenge and change.

“Her analytical skills, organizational abilities, creativity in tackling problems and extensive knowledge of the Jenzabar CX student database contribute to her success in her current position and to the advance of the office’s mission.

“I enjoy assisting others, whether they are students, staff or faculty,” says Susan. Meaningful on-the-job moments have been so plentiful, Susan says it’s hard to choose just one.

Susan chose a day off with pay as her prize.

 

Jennifer Martin

Jennifer Martin has worked at Webster’s Leiden campus for nearly 20 years and has had experience in many departments.

“I can’t think of a more deserving candidate for the Spotlight Award,” says Jennifer’s nominator. “She is one of the most valued staff members at our campus, and her tradition of excellent service for our students is evident in our retention rates and student satisfaction.”

Jennifer puts effort into streamlining operations and analyzing how to make the student experience better. To make her vision a reality, she often she works overtime hours and is a true advocate for her students.

Juggling advising guidelines for dual-degree programs, student transfers, immigration rules on the hours of study required by Dutch financial aid implications and numerous other tasks takes the unique and knowledgeable approach Jennifer provides.

Jennifer enjoys her interaction with the international student body and says she has also been lucky to have worked with an amazing group of colleagues over the years.

A weekend staff retreat to Webster’s Geneva campus provided a positive team building experience for Jennifer and her colleagues in Leiden and Geneva. “We still benefit from many of the things we learned during that weekend,” she says.

Jennifer chose a day off with pay as her prize.

 

 

 

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