July 2011 Employee Spotlight

| August 10, 2011

Sheila Jordan, department representative, School of Education, and Angela Crisamore, department assistant, Lackland Air Force Base, Texas, share the Employee Spotlight honors for July 2011.

Sheila Jordan‘s nominator says Sheila supports the Undergraduate Teacher Education Department at a consistently exceptional level as it delivers Teacher Certification Programs.

Sheila has been instrumental in compiling and analyzing data related to the assessment of Teacher Certification Programs and in creating new databases. She regularly offers new ideas about how to improve administrative efficiency in department operations.

With her positive, upbeat attitude, Sheila is the kind of professional team member who can succeed in any business environment, says her nominator. “We are very thankful that she has chosen to be a member the Teacher Certification Academic Program team.”

Sheila, who has worked for the School of Education for one year, completed her bachelor’s degree in history and secondary education from Webster in 2009 and is currently working on a master’s degree in International Relations and a Certificate in Global Sustainability.

“Having graduated from the Teacher Certification program, I feel I can relate to the students and understand what they are going through. It really helps me to help them,” says Sheila. “The first time I received a heartfelt thank you from a student and realized I had made a difficult situation into an easy, enjoyable one, I knew I was in the right position.”

Sheila enjoys working in an academic environment with “an amazing faculty who work together as a team,” says Shelia. “The same holds true for the staff in the School of Education. We support each other and enjoy our days more because of the camaraderie.”

Shiela chose a day off with pay as her prize.


Angela Crisamore‘s “contributions over the past several years have been phenomenal” according to her nominator.

“Angela provides excellent customer service by getting to know the students personally and listening their stories.  She listens with exceptional poise and focus – in person as well as on the phone – and the students love her.”

The nominator credits Angela’s positive attitude and attention to students for the recent dramatic increase in enrollments and overall success of the Randolph campus.

“Angela single-handedly runs the Randolph Air Force Base office and is always willing to lend a helping hand, including at graduation ceremonies and on visits to the Fort Sam Houston campus,” says her nominator. “She brings credibility and legitimacy to the campus on a daily basis.”

It’s not surprising that Angela finds the favorite part of her job to be the interaction with students. She enjoys getting to know them and encouraging them along the way when the balance between work, home and school becomes taxing.

Angela says her greatest reward is helping students who walk in “flustered and confused,” needing help with registration, billing or some other issue. “Being able to assist them and resolve those issues is rewarding every day.”

Angela chose a day off with pay as her prize.


Category: Employee News

Comments (1)

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  1. Tracey Brenner says:

    Congratulations on the much deserved recognition.  You have been a great addition to the School of Education.  Thank you for all that you do for the students.