UnitedHealthcare Updates: Mail Order, Smartphone Access

| July 26, 2011

UnitedHealthcare updates from Cheryl Fritz, Human Resources:

Mail Order

On Sunday, Medco announced an agreement to merge with Express Scripts. At the same time, Medco announced that it will not renew its contract to provide pharmacy benefits administration services to UnitedHealthcare customers. The contract ends Dec. 31, 2012 and includes a transition period thereafter.

UnitedHealthcare sent a letter to let us know that they will be prepared to transition services currently handled by Medco to UnitedHealth Group’s in-house company, Prescription Solutions by OptumRx.

This change will not occur for more than a year, and until that time, it is business as usual and you should continue to use your pharmacy benefits as you have been.

Smartphone Access

UnitedHealthcare now offers you myuhc.com® mobile so you can access myuhc.com when you’re on the go. Just log into myuhc.com using your same login and password from your Smartphone browser and begin using it to check account balances, search for doctors, and find your deductible and out-of-pocket amounts. You can also view, fax and e-mail an electronic image of your health plan ID card.

With myuhc.com mobile, you have instant access to important benefit information when you need it:

  • Check account balances
  • Find doctors, hospitals, urgent care and convenience care clinics
  • View, fax or e-mail your health plan ID card
  • Check recent claims

If you have any questions about this information, contact Cheryl Fritz, Manager, Benefits & Compensation, at 314-246-7055 or cherylfritz49@webster.edu.

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Category: Employee News

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